Better questions lead to better decisions.
Use these starting points to frame a conversation with your leadership team, IT staff, or service providers.
Before your next technology investment
- What business problem are we trying to solve?
- Who will own the decision and the ongoing service?
- What will change for employees and customers?
- How will we know whether the investment worked?
When reviewing cybersecurity priorities
- Which systems and information matter most to our operations?
- Who can access them, and who reviews that access?
- What would we need to restore first after a disruption?
- Who is responsible for coordinating our response?
Before starting an AI pilot
- Which specific task should become easier or better?
- What information would the tool need?
- Where is human review required?
- What would a useful result look like?
When evaluating an IT provider
- Are the responsibilities and exclusions clear?
- How do proposed services support our priorities?
- Who owns our accounts, documentation, and data?
- How will we review progress and address gaps?
Have a question that needs a closer look?
Tell us what your business is working toward—and what’s getting in the way.